If you have noticed rust on your pots or pans, please carry out the following checks:
- Check where the rust has appeared and whether it is surface rust or damage to the cookware.
- Avoid leaving pots or pans soaking in water for long periods, as this can contribute to rust forming.
- Ensure the cookware is dried thoroughly after washing before storing.
- Avoid using abrasive cleaning products or harsh scourers, as these can damage the surface.
- Follow the care instructions provided with your cookware to help prevent rust and maintain performance.
Important:
Rust caused by incorrect care, moisture exposure or general wear and tear is not covered under warranty.
If you believe the rust is due to a manufacturing issue and your cookware is within its warranty period, please contact our Customer Service team for further assistance.