If you are having trouble connecting your Swan SAC16805GRY Air Conditioner to Wi-Fi, please check the following:
- Ensure your smartphone or tablet is connected to a 2.4GHz Wi-Fi network, as the appliance may not support 5GHz networks.
- Make sure your Wi-Fi signal is strong enough where the air conditioner is positioned.
- Ensure the air conditioner is switched on and in Wi-Fi pairing mode.
- Check that you have downloaded the correct app and followed the instructions to add your air conditioner.
- Make sure your Wi-Fi password has been entered correctly.
- Keep your smartphone close to the air conditioner during the setup process.
- If the connection fails, switch the air conditioner off and back on and try the setup process again.
- If you have recently changed your Wi-Fi name or password, you may need to reconnect the air conditioner to your new network.
If you are still unable to connect your air conditioner to Wi-Fi after completing these checks, please contact our Customer Service team for further assistance.