If you purchased your item directly from Swan and it’s less than 30 days old, you can request a return by contacting our Customer Services Team at customerservice@swan-brand.co.uk. Please include your name and order number to help speed up the process. A return shipping charge may apply for unwanted items.
If your item was purchased from a third-party retailer, please contact them directly to arrange your return, as we are unable to process returns for items not purchased through our website.