The ceramic pot cracked – can I still use it? 09 July 2025 16:30 No. Stop using it immediately. A cracked pot can break further when heated and is unsafe. Related articles How do I order a spare part or accessory for my Swan product? Do I need to keep my receipt when making a warranty claim against a faulty product? What if I can’t find the part or accessory I need on your website? My order hasn’t arrived — what should I do? Why is there condensation on the lid?